HLTWHS006 Manage personal stressors in the work environment

This course is designed for individuals who work in high-stress environments such as emergency services, healthcare, and other demanding sectors, particularly where shiftwork is a feature of the role.

Students will learn about the causes and effects of workplace stress, identify personal stressors and triggers, strategies for managing short- and long-term stress, develop a personalised stress management plan based on your interests and needs. And the importance of seeking help when necessary to build resilience to manage short- and long-term stress.

It also covers the legal and ethical responsibilities of employers and employees in relation to workplace health and safety (WHS), and the communication and documentation requirements for reporting incidents and hazards related to workplace stress to promote a safe, healthy and supportive work environment and reduce the risk of stress-related illness and injury. Certificates issued by Allens Training Pty Ltd RTO 90909.

Units Delivered:

  • HLTWHS006 Manage personal stressors in the work environment

To view full unit details please visit www.training.gov.au  

Training and Assessment delivered by Allens Pty Ltd RTO 90909

Important information prior to enrolment


The course is delivered 100% online


Students must have access to a computer, smartphone, tablet, or other electronic device with access to the internet to complete the online studies and practical assessment.

The following additional requirements will apply:

  • Students are required to upload two (2) videos of themselves participating in simulated scenarios to complete the practical assessment component

  • Equipment requirement: Not applicable

  • LLN requirements – Proficient verbal and written English language skills to complete and evaluate a Personal Stress Management Plan and manage two (2) stressful workplace situations


  • Self-Paced – It is expected students may complete the course within 7-8 hours (depending on experience levels) This can be completed over a number of sessions. Your course progress will be saved.

  • Students are expected to complete all learning and assessment activities within six (6) months of enrolment. Failure to complete all requirements may result in your enrolment being disabled/cancelled.


Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the Assessment Activities section.


No industry recommended renewal is identified on the certificate, employers are recommended to consult with stakeholders to identify appropriate training periods.


Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website www.allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.

What happens at the course?


All learning activities are contained in the online course and may be presented in a variety formats. This may include, but is also not limited to: video presentations, slide presentations, online learner manuals, fact sheets and/or other downloadable documents.


Performance tasks & scenarios

  • Manage two (2) workplace stress situations:

    • Colleague work performance
    • Upset family member
  • Complete the tasks in line with Federal/State/Territory regulations, codes of practice and work health and safety (WHS/OHS) guidelines and workplace or site procedures.


  • Personalised Stress Management Plan:
  • Stess Management Evaluation form

Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.